• Resolved ADvi

    (@advi)


    No credit card field are shown when I have an jQuery error on checkout page.
    I have an error TypeError: jQuery(...).validateCreditCard is not a function from plugin Paid Memberships Pro – Multiple Memberships per User.
    I can’t fix this error, so is there any possibility to start using your plugin and show credit card fields with this error?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Phil

    (@fullysupportedphil)

    Automattic Happiness Engineer

    @advi I’m not sure I fully understand the error.

    Is the jQuery error you shared a result of having the “Paid Memberships Pro” plugin active? If so, you’d want to contact the developer of that plugin directly to have them fix the issue caused by their plugin.

    If you were asking if our plugin would be compatible with this “Paid Memberships Pro“, I wouldn’t be able to say as that would depends on the code of that plugin. We do not test plugins made by other developers, so I’m not sure how that plugin is made. We follow the standard WordPress and WooCommerce coding practices for all of our plugins, so if the developer of your memberships plugin has followed those same coding practices their plugin should be compatible.

    Thread Starter ADvi

    (@advi)

    Paid Memberships Pro – Multiple Memberships per User is an addon for Paid Memberships Pro plugin wich is still in beta version. This addon plugin causes jQuery error https://prntscr.com/m8a9ne
    When this error presents then Credit Card input field is small and empty.
    When I disable script that makes this error – everything works fine.

    The problem is that I can’t fix this error.
    Can I make WooCommerce Stripe Payment Gateway fields working together with this error?

    Phil

    (@fullysupportedphil)

    Automattic Happiness Engineer

    You would want to contact the developer of that plugin regarding the error it is causing.

    Yes, it is possible that the developer of that plugin can make their plugin compatible with the WooCommerce Stripe plugin, however that is not something that we can assist with. We don’t know the code of that plugin or how it works.

    If the developer of that plugin isn’t able to correct code, I would suggest checking for a similar plugin that is compatible such as the WooCommerce Memberships plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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