No conversion data

  • Resolved protohominid

    (@protohominid)


    7 years ago

    I have a lightbox optin operating and have confirmed that it works. It’s connected to a Mailchimp account. However, the WP dashboard is showing zero conversions, even though I know there have been at least 6 or 8 since I implemented this popup. What might be the issue?

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  • Hello @protohominid

    Hope you’re doing well!

    I’ve couldn’t reproduce the same on my site. Please make sure that Tracking option is enabled for the PopUp, as it is shown in this screenshot:

    Let me know how it went!

    Kind regards,
    Nastia

    Thread Starter protohominid

    (@protohominid)

    Yes, I think that was the problem. I didn’t know about that settings page. Thanks!

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