• Resolved ziadhany

    (@ziadhany)


    hi

    i use the button default template

    i have multiple audio files on a page so i Check the option in the setting to allow one audio file to be played at a time

    the problem is

    when i play an audio file and press to pause it and press again to continuation the file

    It works from the beginning no continuation

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, can you share one of the pages or post with the audio file? I would like to check it out.

    Thank you.

    Thread Starter ziadhany

    (@ziadhany)

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, I carried out a test in my dev site and it is working for me. I tested some forest sounds using an mp3 file and I was able to pause it and press the play button and the sound continued for me.

    There might be a conflict in your site with a plugin and or your theme. Or you might like to test a different mp3 file.

    Also your site has some issues. If you use developer tools in Google Chrome you will see a few issues on your site. I am not sure if these issues has anything to do with your current audio sound problem. However I recommend that you investigate them further.

    Kind regards.

    Thread Starter ziadhany

    (@ziadhany)

    when you test it did u Check the audio player setting

    because

    It’s work perfect when i uncheck the audio player setting

    but when i Check it

    It works from the beginning no continuation

    please look at the link

    https://www.egdalil.com/2022/11/11/test/

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    It’s work perfect when i uncheck the audio player setting but when i Check it It works from the beginning but no continuation

    Thank you for providing more information. I can confirm this is also happening to me in my dev site. I have submitted a message to the developers to investigate further your issue.

    Kind regards.

    Plugin Author mra13

    (@mra13)

    The way the “Disable Simultaneous Play” feature works is that it has to stop all tracks on the page. So it can’t do the continuation. It’s a small quirk of the JavaScript library. I will try to see if I can improve this.

Viewing 6 replies - 1 through 6 (of 6 total)
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