No content in Newsletter

  • Good morning (Switzerland time)

    We have a problem with MailPoet on our site:

    We have set up Mailpoet to send a newsletter when new posts are made.
    Unfortunately, there is no content in the newsletter for about a week.
    In the editor the content is in, but when I preview it, the content is gone.
    The content is missing then of course also when automatically sent.

    https://ibb.co/Fn21QBd (Editor)
    https://ibb.co/LRdQ8tQ (preview)

    Where can the error be?

    Thank you and kind regards

    Dani

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter dee-net websolutions

    (@omegalita)

    I must add that this problem appears on two different installations. So it is not only on the one installation….

    Both installations are up to date.

    Mailpoet is not yet tested with WP 5.8, according to the note. Possibly this is the reason?

    Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi @omegalita !

    I understand your latest posts aren’t showing when your newsletter is sent although they do display when you preview the newsletter, right?

    Note that after you’ve created a Post Notification and the first email has been sent, only newly published posts from that point onwards will be sent. When you go to edit the Post Notification after the first time sending the posts that appear in the newsletter designer are just for illustrative purposes.

    That said, did you have newly published posts when your lastest newsletters were sent?

    • This reply was modified 3 years, 3 months ago by Gui A. a11n.
    Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi @omegalita,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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