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Hello,

Could you provide more details after what exact step the unexpected issue comes on your site. Do you get any error? If you will provide exact scenario of your activations, I will be able to test the case on my own testing environment as well. Moreover, please kindly make sure that you update the plugin to the latest version and make sure that you set proper API keys for the Open AI settings. Furthermore, I recommend you test by deactivating extra third-party plugins as well

Cheers