no content after plugin update

Hi,
Sorry to hijack this thread but I have a very similar problem. After the update, shortcode pop ups are not showin up at all, html popus are showing up but without content. I have cleared browser cache. I don’t have a cache plugin?

Dear @ranscendending2b

Please, give us the URLs with the popups inserted so we can check your issue and help you out!

Best regards,
Sygnoos Team.

hi there, jip the html popups working fine but the shorcode doesnt.
the button in middle of the page “Zur Anmeldung” contains a contactform7 shortcode but no registration form pops up :-/

https://asb-hd.de/asb-expertendialog/

https://kasnebnotes.com/2015/08/02/introduction-to-law/
https://kasnebnotes.com/2015/08/02/topic-3-law-of-contract/

Dear Users,

Actually, you both had the same problem.
And the problem is that you didn’t give height and width to your popups.
Please, set your popups’ dimensions and everything will be OK.)

Best regards,
Sygnoos Team.

yep, thats it. from my side. thank you for your help and time ??

Dear @joergkreklau,

You’re welcome!)
Happy to help you!
If you ave couple of minutes, could you, please leave some good review for us? ??
We’d greatly appreciate if you do.
Thanks in advance!

Best Regards,
Sygnoos Team.

okay, fixed ??

Setting height and width to the popups solved the problem. Thank you for the timely response.

Dear @ranscendending2b,

That’s great!
Happy to help you!)
We’d be very thankful if you also leave some good review for us!)

Best regards,
Sygnoos Team.

Already did….with a 5 star rating??

Dear @ranscendending2b,

Thank you!