No connection to Google Ads Account

  • Resolved kreidehelden

    (@kreidehelden)


    6 months, 4 weeks ago

    Hello,

    I try to connect to my google Ads account via the Google for Woocommerce plugin but receive the following error message: Unable to connect your google ads account. Please try again later. My google ads account is ready configured with verified payment method. All other accounts are connected like WordPress, Google and Merchant Center. I don’t want create a new Ads account and prefer to use my existing account. Why is this not working? Please help me how to connect my existing google ads account.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello kreidehelden,

    Thank you for contacting Woo support.

    To assist with this, please navigate to WooCommerce → Status → Logs and check for any logs related to Google for Woocommerce plugin. These logs might provide specific error messages or details about the connection issue.

    Additionally, please verify that the same email address is used across your Jetpack, WordPress.com, and Google Listings & Ads accounts. This is important because Google Listings & Ads requires your site to be connected with WordPress.com.

    If you find any relevant information in the logs, please let me know.
    Looking forward to your response. ??

    Best regards.

    Thread Starter kreidehelden

    (@kreidehelden)

    Hi,

    I have successfully linked my Ads account, as it suddenly started working.

    Thank you!

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Glad to hear it – @kreidehelden!

    If you have a few minutes, we’d love if you could leave us a review.

Viewing 3 replies - 1 through 3 (of 3 total)
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