No confirmation message after “submit” in multiform only

Check your console for any javascript errors. The message does appear on the example so it should show on yours. I can also take a look if you post the url to the form.

I have the same issue.
When the form is submitted, css changes and it get a display:none and hides everything, it just show a blank page.

Everything else works, but not the message
Any ideas on how to fix that??or what could be the issue?

I’m having the same issue. Everything works except for the success confirmation message. After hitting submit the form just reloads into an empty form, but no message is shown.

I started having the same issue after I updated to core 5.1.1. I also upgraded my server to php7.3. But I still get the same problem as mentioned by @insonoro. Any solution?

I found a Jquery line that hides the send message on every step and after that when the form is finally submitted there is another line that hides all the children inside the form.

Check your console for any javascript errors. The message does appear on the example which is using CF 7 and WP 5.1.1 so it should show on yours.

If you open up your own thread I can also take a look if you post the url to the form.

No errors are found in the console at any step.
I did look the plugin code and I found that on the file cf7msm.js:

// hide the form on final multi-step form
$(‘#’ + e.detail.unitTag + ‘ form’).children().not(‘div.wpcf7-response-output’).hide();

If I remove that line, it works

Is there a way to post the link to the form privately and not in an open forum?

You can log into your wordpress installation with this plugin installed and go to:

YOUR_DOMAIN/wp-admin/admin.php?page=contact-form-7-multi-step-module-contact

And send me a message.

@insonoro that line has been in the plugin since the start. That line hides all children of the form except the wpcf7-response-output which is the success message.

After following your directions and entering the link it opens page with this message “Sorry, you are not allowed to access this page.”

Make sure you’re logged in as an administrator.

You can also follow the “Upgrade PRO” link next to this plugin’s Deactivate link on the plugins page. Then scroll all the way to the bottom and click on the link where it says “You can ask us any question through our support page.”

I had the same issue.
The problem was an open “div” tag that messed it all up.
So maybe check if your html syntax is correct.
Your’s
Felix

• This reply was modified 5 years, 11 months ago by felixhelix.

Thanks @felixhelix! you helped me to quickly resolve the same problem with another user just now.

Thanks for the plugin ??

I just sent you the link to the form on “You can ask us any question through our support page.” thank you for your support