No Checkout options avaliable and checkuot are all in english

Hi @rjloc,

There are no checkout options available on the checkout page, but there are 3 active. And all checkout text are being display in English no in default wp language installed (Brazilian Portuguese)

From what I understand, you’re experiencing an issue where no checkout options are available on your checkout page despite having three options activated. Additionally, you mentioned that the checkout text is being displayed in English instead of the default WordPress language installed, which is Brazilian Portuguese.

To provide you with the most accurate solution, I would need a bit more information. Unfortunately, I was unable to directly check your checkout pages to see the issue firsthand as you didn’t share your site’s address. If possible, could you please provide a screenshot of the issue or share your site’s address? This will allow me to better understand the problem you’re facing. 

You can use https://snipboard.io to share screenshots. Just follow the instructions on the page and paste the URL in your reply.

Moreover, it would be really helpful if you could share your site’s System Status report. This report will give us a detailed overview of your site’s setup and could potentially help us identify the problem. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

If there are any fatal error logs, please share those as well. You can find them under WooCommerce > Status > Logs.

Once you’ve collected this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.

Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.

Hi tanks for your assitence, about info that you ask i will send below
in atached image you can see what is happen. i alredy disable all plugins and change to the wordpress base thame. but i can’t see any checkout options exept simple options like: transfer, payment ou receive and payment in check. all other do not work.

Please can you help-me?

https://snipboard.io/JTV9lW.jpg
https://snipboard.io/f4pGdR.jpg

` WordPress Environment

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Health Check Troubleshooting Mode: por – 1.9.1 Settings

API Enabled: –<br>Force SSL: ?<br>Currency: BRL (R$)<br>Currency Position: left_space<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – WC Pages

Base da loja: #4530 - /loja/<br>Carrinho: #4531 - /carrinho/<br>Finaliza??o de compra: #4532 - /finalizar-compra/<br>Minha conta: #4533 - /minha-conta/<br>Termos e condi??es: #4507 - /politica-de-devolucao-e-reembolso/ Theme

Name: OceanWP Child<br>Version: 1.0<br>Author URL: https://oceanwp.org/<br>Child Theme: ?<br>Parent Theme Name: OceanWP<br>Parent Theme Version: 3.5.1<br>Parent Theme Author URL: https://oceanwp.org/about-oceanwp/<br>WooCommerce Support: ? Templates

Overrides: oceanwp/woocommerce/cart/mini-cart.php<br>oceanwp/woocommerce/content-single-product.php<br>oceanwp/woocommerce/loop/loop-start.php<br>/home/photopackz.com/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/templates/notices/error.php<br>/home/photopackz.com/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/templates/notices/notice.php<br>/home/photopackz.com/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/templates/notices/success.php<br>oceanwp/woocommerce/single-product/product-image.php<br>oceanwp/woocommerce/single-product/title.php WooCommerce PayPal Payments

Onboarded: ?<br>Shop country code: BR<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: –<br>Pay Later messaging available in country: –<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-virtual-downloadable<br>product-external-affiliate<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-11-25 09:45:29 -03:00<br>Options: ?<br>Notes: 61<br>Onboarding: completed Action Scheduler

Complete: 297<br>Oldest: 2023-10-24 23:37:03 +0000<br>Newest: 2023-11-24 20:09:10 +0000

Failed: 39<br>Oldest: 2023-01-04 09:37:51 +0000<br>Newest: 2023-11-23 16:53:07 +0000

In-progress: 1<br>Oldest: –<br>Newest: –

Pending: 10<br>Oldest: 2023-11-24 20:11:06 +0000<br>Newest: 2023-12-01 10:11:43 +0000 Status report information

Generated at: 2023-11-24 17:10:07 -03:00<br>`

Hi a aditional information. i did a clean install of wordpres / woocommerce and mercado pago payment method. in two diferent servers, And the same happend. Any other payment methods do not work

you can see at this test shop: https://rctv.dev/

Apparently the problem is with the checkout in blocks, I changed the checkout page to use [woocommerce_checkout] and it worked again.
Only the language, which in some parts remains in English, but I will update manually. Thank you for your help.

Hi @rjloc,

Apparently the problem is with the checkout in blocks, I changed the checkout page to use [woocommerce_checkout] and it worked again.

I’m glad to hear that you’ve found a workaround by switching to the [woocommerce_checkout] shortcode. You’re correct, the issue you were experiencing seems to relate to the compatibility of Checkout Blocks with certain payment gateway plugins.

At present, not all payment methods are fully compatible with our Cart and Checkout Blocks. You can check the list of supported payment gateways for our Cart and Checkout Blocks here: ?? Cart and Checkout Blocks: Supported Payment Gateway.

Only the language, which in some parts remains in English, but I will update manually.

As for the language issue, you might need to do a manual translation for some parts of the checkout page. You can do so by using the Loco Translate plugin or by following this guide: ?? Translating WooCommerce.

I’ll go ahead and mark this thread as resolved. However, if you ever have more questions or issues in the future, don’t hesitate to kick off a new topic.

Hope you have a fantastic day!