No changes after activating plugin

  • Resolved balasairam567

    (@balasairam567)


    2 years, 11 months ago

    Good day,
    normally changes are seen directly after adding security headers.
    I activated your plugin and tested the website and there seem no changes.
    Thanks for your support
    Best regards
    Yvonne

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Andrea Ferro

    (@unicorn03)

    Hi @balasairam567, Thank you for downloading Headers Security Advanced & HSTS WP plugin, after a brief check I confirm that on your website it seems that there is no plugin enabled. I ask you to perform the following actions:

    a) Can you confirm me that the plugin is at version 4.8.6?
    b) if the plugin is at version 4.8.6, please follow this procedure:

    • Deactivate and delete the plugin and then perform the plugin installation again.
    • If you use cache plugin please clear and regenerate site cache.
    • As last procedure empty also the browser cache and it should solve the problem.

    If you still have the problem after the above steps I ask you to reply to this ticket, in this way I can offer you the best possible assistance.

    thanks

Viewing 1 replies (of 1 total)
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