No change on address fields

  • Resolved wp_user1

    (@wp_user1)


    7 months, 3 weeks ago

    It seems not to work.

    WooCommerce 8.7.0.

    When trying to buy a digital/downloadable product there still are fields for address and they are not optional. Also the order notice appears.

    The only thing that works is the “quick checkout”.

    Any ideas?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello there,

    Thanks for reaching out and sharing the screenshots.

    It might be a site or theme specific issue as it should work based on the settings.

    It would be good to share the System report to reproduce the error.

    For System Report go to Woocommerce > Status > Logs > copy and paste it here.

    Best Regards,
    Hitendra & Dotstore Team

    Thread Starter wp_user1

    (@wp_user1)

    I guess the problem is that the plugin does not work with the block editor, which is standard setting for WooCommerce checkout page now.

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Yes, currently our plugin only support the classic editor.

Viewing 3 replies - 1 through 3 (of 3 total)
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