No cancel button shows on guest cancel page
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Hi!
I configured the plugin to “Allow guest cancellation”.
I made a purchase using a testing environment. I received the order email, and the status of the order is complete.
When I click the Cancel order in the order email it redirects to https://www.zzzz.com/guest-cancel-req/?key=xxxxx and there is no button shown.
Here it is a screenshot: https://paste.pics/17b4d48000514827e305c5e55d4d70eb
Viewing 1 replies (of 1 total)
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Hi again!
I didn’t realize that the order status was Complete and I didn’t set Complete as an allowed status for cancellation, so the button didn’t show.
I changed the configuration to allow Complete status orders to show the cancel request link, and … tada! It worked.
Sorry for not realizing before.
Closing the topic as resolved!
Viewing 1 replies (of 1 total)
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