No booking ID found

  • Resolved Meiershus

    (@meiershus)


    7 years, 6 months ago

    Hi
    I’ve just updatet to the latest version of Events Made Easy and now I get the below message, when I will sign up a participant for my recurrence event.

    No booking ID found. There is something wrong here.

    The formular worked earlier. Can you please help me what went wrong?

    Best wishes Ann ??

    • This topic was modified 7 years, 6 months ago by Meiershus.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author Franky

    (@liedekef)

    You need to check your webserver logfiles. This means that something went wrong during the database update I guess …

    Thread Starter Meiershus

    (@meiershus)

    Thank you for your very quick reply ??

    I am not that familiar with coding and databases. Can you please tell me, what I need to look for?

    • This reply was modified 7 years, 6 months ago by Meiershus.
    Plugin Author Franky

    (@liedekef)

    That is asking support that is not easily done via a forum. I think it is best you ask your hosting provider for some assistance here then …
    In your webserver logfiles, the php/MySQL errors will be easily visible. Also, I guess your database user has no right to modify MySQL tables (add/delete columns), which causes the problem you’re having right now.

    Thread Starter Meiershus

    (@meiershus)

    okay – I will do that. Thank you ??

    Plugin Author Franky

    (@liedekef)

    Sorry I can’t do more, but currently asking help with webserver logfiles and MySQL is a bit beyond the scope of this forum. I’m more than qualified to help you, but that would require you providing me with all your hosting login details, which I believe is not very wise to do (or maybe using a contract and payment).
    So if you decide you need my help in this matter, feel free to contact me in private.

    Thread Starter Meiershus

    (@meiershus)

    That is totally fine – of course ?? I will see, if I can figure it out and otherwise i will contact you ?? Have a great day ??

    Thread Starter Meiershus

    (@meiershus)

    There is something really wird with the plugin. I made a new event just for testing. Made it recurrence on 3 specific dates. When I am in admin-panel and click “Edit Recurrence” I am send to an old event from 2015. Is this something you can help me with or is it caused by the same issue in the database?

    Plugin Author Franky

    (@liedekef)

    It *might* be related …
    The easiest would: restore a db-backup from before you did the upgrade of EME and let it do the update again.

    Thread Starter Meiershus

    (@meiershus)

    thanks a lot. I will do that ??

    Plugin Author Franky

    (@liedekef)

    But make sure your wordpress database user has the rights to update the database schema, otherwise the same problem will just happen again …

    Plugin Author Franky

    (@liedekef)

    I think I found the problem: people not yet in the eme db trying to register cause this error to happen. So I’m re-opening this as a bug and I’ll try to release a bugfix later this evening.

    Thread Starter Meiershus

    (@meiershus)

    oh this is nice ?? cause I could only get it to work when reinstalling both files and database.

    thank you so much for still thinking about my issue AND being open to it could be a bug AND finding it ?? ??

    Plugin Author Franky

    (@liedekef)

    I just released 1.9.8 to fix this issue.

    Same problem here. 1.9.8 fixed it.

    THX – awesome performance!

    Rgds,

    Werner

    Thread Starter Meiershus

    (@meiershus)

    Thank you – it works ??

Viewing 15 replies - 1 through 15 (of 15 total)
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