No body content on email received

  • Resolved neilwatson27

    (@neilwatson27)


    4 years, 2 months ago

    I have set up a notification that is sent when a new post is added.
    The notification works, but when the email comes through the title for the email is there but there is NO content in the body of the email.

    Content of the email is just the default:
    The resource “{post_title}” has been just sent for a review.

    View: {post_permalink}
    Edit: {home_url}/wp-admin/post.php?post={post_ID}&action=edit

    But nothing comes through.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Kuba Mikita

    (@kubitomakita)

    Hey @neilwatson27,

    could you please enable the Notification logging in Notification -> Settings -> Debugging?

    If you check the first box and save the settings it will catch the next notification into the log and this way we’ll be able to see if the content is empty.

    Please send me the screenshot or just copy the caught log and past it here. You can replace any sensitive data with XXX.

    Thread Starter neilwatson27

    (@neilwatson27)

    Don’t seem to be able to upload a screenshot, so below is the output from the log:

    Title New resource pending review
    Hash notification_5ff483088a2b7
    Trigger Resource added – post/recources/added
    Carrier Email – email

    Carrier data

    subject
    A new resource is pending review

    body
    The resource “test resource” has been just sent for a review.

    Login to review the resource:

    So it seems that the data is being sent, but when the actual email comes through there is no content in the body of the email?

    Thread Starter neilwatson27

    (@neilwatson27)

    I have just turned off the logging and attempted to add another resource to the site. The notification has just come through and now the body text is showing !??!

    Not quite sure what has happened there as all the tests I did previously didn’t have body content.

    Plugin Author Kuba Mikita

    (@kubitomakita)

    Yes, it’s weird, the body was already in the log as well.

    Please let me know if the problem will come back.

Viewing 4 replies - 1 through 4 (of 4 total)
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