No bid option on frontend

Hi Nitesh,

I tried to check for CSS already.
There doesn’t seem to be CSS code for the auction, only the uwa_auction_condition. Beneath that line is an empty paragraph that says ==0$

This is the test auction page:
https://www.vaniitas.com/product/test-copy/

password: test

It is also not added in the auctions overview

I replied with my issue on another topic but the moderators removed my post, saying I have to start a new topic, even if I have the same issue.

Thank you!

Hi @nathaliew817 ,

Your site is using Shopkeeper theme and we tested it in-house with it and it worked fine.

Could you please share below:

1. WooCommerce System Status Report.
2. If you are using any cache plugin then could you please disable it and then check same scenario and add new auction product and check.

Regards,
Nitesh

HI Nitesh, again, I tried disabling all plugins and making a new product and it still doesn’t show up.

Here is the system report:

### WordPress Environment ###

WordPress address (URL): https://www.vaniitas.com
Site address (URL): https://www.vaniitas.com
WC Version: 3.8.1
REST API Version: ? 1.0.2
Log Directory Writable: ?
WP Version: 5.3.2
WP Multisite: –
WP Memory Limit: 96 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.1
PHP Post Max Size: 96 MB
PHP Time Limit: 50
PHP Max Input Vars: 5000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.21-MariaDB-1:10.3.21+maria~bionic
Max Upload Size: 96 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.8.1
WC Database Prefix: 2440
MaxMind GeoIP Database: ?
Total Database Size: 291.97MB
Database Data Size: 259.54MB
Database Index Size: 32.43MB
2440woocommerce_sessions: Data: 24.45MB + Index: 0.82MB + Engine MyISAM
2440woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
2440woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440woocommerce_order_items: Data: 0.14MB + Index: 0.07MB + Engine MyISAM
2440woocommerce_order_itemmeta: Data: 0.77MB + Index: 0.54MB + Engine MyISAM
2440woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440aiowps_events: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
2440aiowps_failed_logins: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440aiowps_global_meta: Data: 54.02MB + Index: 0.00MB + Engine InnoDB
2440aiowps_login_activity: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
2440aiowps_login_lockdown: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440braapf_product_stock_status_parent: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
2440braapf_product_variation_attributes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
2440braapf_term_taxonomy_hierarchical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
2440braapf_variation_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
2440commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
2440comments: Data: 0.59MB + Index: 0.33MB + Engine MyISAM
2440dynamic_widgets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440fca_eoi_activity: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440fca_eoi_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440options: Data: 11.09MB + Index: 0.67MB + Engine MyISAM
2440popover_ip_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440postmeta: Data: 114.56MB + Index: 6.51MB + Engine MyISAM
2440posts: Data: 23.40MB + Index: 11.78MB + Engine MyISAM
2440revslider_css: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
2440revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440revslider_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440revslider_sliders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440revslider_slides: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
2440revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440sirv_images: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
2440sirv_shortcodes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
2440termmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
2440terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
2440term_relationships: Data: 0.11MB + Index: 0.26MB + Engine MyISAM
2440term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
2440usermeta: Data: 1.03MB + Index: 0.65MB + Engine MyISAM
2440users: Data: 0.07MB + Index: 0.07MB + Engine MyISAM
2440wauc_auction_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440wauc_winners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440wc_cancel_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
2440wc_product_meta_lookup: Data: 0.11MB + Index: 0.19MB + Engine InnoDB
2440wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
2440wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
2440wfblockediplog: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
2440wfblocks7: Data: 0.27MB + Index: 0.22MB + Engine InnoDB
2440wfconfig: Data: 1.28MB + Index: 0.00MB + Engine InnoDB
2440wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440wffilemods: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
2440wfhits: Data: 1.02MB + Index: 0.19MB + Engine InnoDB
2440wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
2440wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
2440wfknownfilelist: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
2440wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
2440wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440wflogins: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
2440wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
2440wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
2440wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
2440wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
2440wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440woobe_history: Data: 0.11MB + Index: 0.19MB + Engine InnoDB
2440woobe_history_bulk: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
2440woo_ua_auction_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440wpa_auctions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440wpa_bids: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440wpmm_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440wppcp_group_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440wppcp_private_page: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440wysija_campaign: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440wysija_campaign_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440wysija_custom_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440wysija_email: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
2440wysija_email_user_stat: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440wysija_email_user_url: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440wysija_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440wysija_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440wysija_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440wysija_url: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440wysija_url_mail: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440wysija_user: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
2440wysija_user_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440wysija_user_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440wysija_user_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2440yikes_easy_mc_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2440yith_wcwl: Data: 1.98MB + Index: 1.01MB + Engine MyISAM
2440yith_wcwl_lists: Data: 3.00MB + Index: 3.82MB + Engine MyISAM
2440yoast_seo_links: Data: 13.52MB + Index: 4.38MB + Engine InnoDB
2440yoast_seo_meta: Data: 0.23MB + Index: 0.00MB + Engine InnoDB

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (34) ###

All In One WP Security: by Tips and Tricks HQ
Peter Petreski
Ruhul
Ivy – 4.4.2

Autoptimize: by Frank Goossens (futtta) – 2.6.1
Cloudflare: by John Wineman
Furkan Yilmaz
Junade Ali (Cloudflare Team) – 3.4.1

Contact Form 7 Captcha: by 247wd – 0.0.3
Contact Form 7: by Takayuki Miyoshi – 5.1.6
Cookie Notice: by dFactory – 1.2.49
Disable Comments: by Samir Shah – 1.10.2
Envato Market: by Envato – 2.0.3
GetBowtied Tools: by GetBowtied – 2.3.3
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.10.2
HookMeUp – Additional Content for WooCommerce: by GetBowtied – 1.2.6
Jetpack by WordPress.com: by Automattic – 8.0
WPBakery Page Builder: by Michael M - WPBakery.com – 6.1
MC4WP: Mailchimp for WordPress: by ibericode – 4.7.4
Mollie Payments for WooCommerce: by Mollie – 5.4.2
Really Simple SSL: by Rogier Lankhorst
Mark Wolters – 3.2.7

Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.2
Shopkeeper Extender: by GetBowtied – 1.5.6
Ultimate WooCommerce Auction Plugin: by Nitesh Singh – 2.0.9
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.21

WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.2.2
Woocommerce Blocker: by Thedotstore – 1.8.2 – Not tested with the active version of WooCommerce
WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4 – Not tested with the active version of WooCommerce
Advanced AJAX Product Filters for WooCommerce: by BeRocket – 1.4.1.3
WooCommerce Currency Switcher: by realmag777 – 2.2.7.1 – Not tested with the active version of WooCommerce
Woocommerce Mailchimp Discount: by Magnigenie – 3.5 – Not tested with the active version of WooCommerce
WP WooCommerce Mailchimp: by Saint Systems – 2.3.7 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.8.1
Wordfence Security: by Wordfence – 7.4.2
Yoast SEO: by Team Yoast – 12.8
WP Fastest Cache: by Emre Vona – 0.9.0.1
WP Maintenance Mode: by Designmodo – 2.2.4
YITH WooCommerce Subscription: by YITH – 1.3.9
YITH WooCommerce Wishlist: by YITH – 3.0.5

### Inactive Plugins (9) ###

Disable XML-RPC Pingback: by Samuel Aguilera – 1.2.1
Easy Forms for Mailchimp: by YIKES
Inc. – 6.6.2

Hummingbird: by WPMU DEV – 2.2.2
PayPal for WooCommerce: by Angell EYE – 1.5.7 – Not tested with the active version of WooCommerce
ReCaptcha v2 for Contact Form 7: by IQComputing – 1.2.4
Smush: by WPMU DEV – 3.3.2
WooCommerce Bulk Editor: by realmag777 – 1.0.5.1
WP Super Cache: by Automattic – 1.7.0
WPtouch Mobile Plugin: by WPtouch – 4.3.37

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: EUR (€)
Currency Position: left
Thousand Separator: 
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: auction (auction)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #4 - /shop/
Cart: #5 - /cart/
Checkout: #6 - /checkout/
My account: #7 - /my-account/
Terms and conditions: #1566 - /privacy-terms/

### Theme ###

Name: Shopkeeper
Version: 2.9.15
Author URL: https://www.getbowtied.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: shopkeeper/woocommerce/archive-product.php
shopkeeper/woocommerce/checkout/form-coupon.php
shopkeeper/woocommerce/checkout/form-login.php
shopkeeper/woocommerce/content-product.php
shopkeeper/woocommerce/content-single-product.php
shopkeeper/woocommerce/global/quantity-input.php
shopkeeper/woocommerce/global/sidebar.php
shopkeeper/woocommerce/global/wrapper-end.php
shopkeeper/woocommerce/global/wrapper-start.php
shopkeeper/woocommerce/myaccount/form-login.php
shopkeeper/woocommerce/order/form-tracking.php
shopkeeper/woocommerce/single-product/add-to-cart/simple.php
shopkeeper/woocommerce/single-product/product-image.php
shopkeeper/woocommerce/single-product/product-thumbnails.php
shopkeeper/woocommerce/single-product/tabs/tabs.php
shopkeeper/woocommerce/single-product.php

### Action Scheduler ###

Complete: 49
Oldest: 2019-12-11 21:19:21 +0100
Newest: 2020-01-08 21:20:46 +0100

Pending: 2
Oldest: 2020-01-15 21:20:45 +0100
Newest: 2020-01-15 21:20:46 +0100

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

Hello Nitesh, any idea what might be causing the issue?

Hi @nathaliew817 ,

Sorry for delayed reply. We installed same setup (PHP, WordPress, WooCommerce and Shopkeeper Theme) and it worked fine.

After going through one of your product detail page, seems you have customized Shopkeeper theme and probably modified or deleted some hooks/filters.

Please do below:

1. Inside your theme folder, rename woocommerce folder to something else.
2. Install Shopkeeper theme as fresh install or Install some other fresh theme. And then check if you have same problem.

Regards,
Nitesh

@nathaliew817 ,

Please go through our last reply and in addition to that I have one more query: Did you add an auction product directly or did you first add simple product and then converted it to auction product? We have seen this issue in latter scenario and fix for the same will be provided in upcoming week.

Regards,

Hi Nitesh, thank you, it’s been resolved! Updated some plugins and it worked again. Very happy with the plugin and will buy!

Hi @nathaliew817 ,

Cool! It will be great to know if you remember or notice what you updated so that we can help future users having same problem?

Regards,
Nitesh

No idea what happened. Suddenly it worked again, maybe it was the Jetpack or the Woocommerce plugin itself, because disabling every other plugin while keeping shopping functionality did not do it.

PS: could you remove this thread? because there’s quite some info on the website inhere. Thanks!