No banner: it does not work

  • Resolved kingdave

    (@kingdave)


    1 year, 9 months ago

    Greetings.
    We had deactivated your plugin for some time because, not having an “automatic” management on ios, we didn’t consider it useful. But on android it worked fine.
    Now we have decided to reactivate it but we realize that it doesn’t work on android either and we don’t know why.
    The only warning I can provide is that trying to view the Service Worker we are redirected to a non-existent page of our site.
    I have indicated the URL of our site.
    Can you help us understand?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author SuperPWA

    (@superpwa)

    Hi, Etremely sorry for the inconvenience caused you. Can you please share the screenshots of your SuperPWA dashboard settings setup? So that we will go through it and assist you accordingly to fix the issue.

    Thread Starter kingdave

    (@kingdave)

    thk U…

    How I can send you it?

    Plugin Author SuperPWA

    (@superpwa)

    Hi, You can share it as screenshot links by using lightshot or other screenshot generator sources available in google . Or you can share them as google drive sharable links, So that we will go through them and assist you accordingly to fix the issue.

    Thread Starter kingdave

    (@kingdave)

    this is my setup

    https://www.pescaraviveinrete.it/wp-content/uploads/2023/03/setup1.jpg

    https://www.pescaraviveinrete.it/wp-content/uploads/2023/03/setup2.jpg

    Plugin Author SuperPWA

    (@superpwa)

    Thank you for sharing. Can you please check once is there any conflict? If possible, Please check once by deactivate the acitve plugins one by one and let us know back if there is any conflict, So that we will assist you accordingly to resolve the issue.

    Thread Starter kingdave

    (@kingdave)

    It not work!

    I used your plugin last year and it played well.

    At moment it not work on all my sites (3 sites) where i have installed!!!

    Isn’t a plugin conflict…

    Plugin Author SuperPWA

    (@superpwa)

    Hi, Can you please let us know, Which wordpress theme are you using currently at your end?

    Thread Starter kingdave

    (@kingdave)

    Hi

    On my sites is installed oceanwp or astra theme but all sites are builded with elementor.. Actually Superpwa plugin not work on all my sites!!!! Configuration is the same that i used few months ago when it worked…

    Plugin Author SuperPWA

    (@superpwa)

    Hi, Can you please let us now, From which version it was worked? Kindly please check once from which version you are getting the issue by rollback to the previous versions and let us know back the response, So that we will analyze the issue and assist you to fix the issue.

    Plugin Author SuperPWA

    (@superpwa)

    We are marking this topic as resolved due to inactivity. You can feel free to reach out to us by reopening the thread if the issue is still persistent.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘No banner: it does not work’ is closed to new replies.