No aparece el botón de a?adir al carrito en el producto

Hi there,

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

### WordPress Environment ###

WordPress address (URL): https://msisoluciones.com/eventos
Site address (URL): https://msisoluciones.com/eventos
WC Version: 3.6.4
Log Directory Writable: ?
WP Version: 5.2.1
WP Multisite: –
WP Memory Limit: ? 40 MB - Recomendamos configurar la memoria por lo menos a 64 MB. Ver: Aumentar la memoria asignada para PHP
WP Debug Mode: –
WP Cron: ?
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.18
PHP Post Max Size: 64 MB
PHP Time Limit: 50000
PHP Max Input Vars: 5000
cURL Version: 7.38.0
OpenSSL/1.0.1t

SUHOSIN Installed: –
MySQL Version: 5.7.25-log
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.6.4
WC Database Prefix: wp_
MaxMind GeoIP Database: ?
Tama?o total de la base de datos: 2.69MB
Tama?o de los datos de la base de datos: 1.74MB
Tama?o del índice de la base de datos: 0.95MB
wp_woocommerce_sessions: Datos: 0.02MB + índice: 0.02MB
wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB
wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB
wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB
wp_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB
wp_woocommerce_order_itemmeta: Datos: 0.02MB + índice: 0.03MB
wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB
wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB
wp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB
wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB
wp_woocommerce_log: Datos: 0.02MB + índice: 0.02MB
wp_commentmeta: Datos: 0.02MB + índice: 0.03MB
wp_comments: Datos: 0.02MB + índice: 0.09MB
wp_formcraft_3_files: Datos: 0.02MB + índice: 0.00MB
wp_formcraft_3_forms: Datos: 0.02MB + índice: 0.00MB
wp_formcraft_3_progress: Datos: 0.02MB + índice: 0.00MB
wp_formcraft_3_submissions: Datos: 0.02MB + índice: 0.00MB
wp_formcraft_3_views: Datos: 0.02MB + índice: 0.00MB
wp_links: Datos: 0.02MB + índice: 0.02MB
wp_options: Datos: 1.02MB + índice: 0.02MB
wp_postmeta: Datos: 0.08MB + índice: 0.03MB
wp_posts: Datos: 0.02MB + índice: 0.06MB
wp_termmeta: Datos: 0.02MB + índice: 0.03MB
wp_terms: Datos: 0.02MB + índice: 0.03MB
wp_term_relationships: Datos: 0.02MB + índice: 0.02MB
wp_term_taxonomy: Datos: 0.02MB + índice: 0.03MB
wp_usermeta: Datos: 0.02MB + índice: 0.03MB
wp_users: Datos: 0.02MB + índice: 0.05MB
wp_wc_download_log: Datos: 0.02MB + índice: 0.03MB
wp_wc_product_meta_lookup: Datos: 0.02MB + índice: 0.09MB
wp_wc_webhooks: Datos: 0.02MB + índice: 0.02MB

### Post Type Counts ###

attachment: 12
customize_changeset: 3
nav_menu_item: 3
page: 11
post: 2
product: 2
revision: 15
shop_order: 2

### Security ###

Secure connection (HTTPS): ?
					Tu tienda no está usando HTTPS. Aprende más sobre HTTPS y los certificados SSL.
Hide errors from visitors: ?

### Active Plugins (4) ###

Facebook for WooCommerce: por Facebook – 1.9.12 – No probado con la versión activa de WooCommerce
FormCraft: por nCrafts – 3.7.1
WooCommerce Mercado Pago: por MercadoPago – 3.0.17 – No probado con la versión activa de WooCommerce
WooCommerce: por Automattic – 3.6.4

### Inactive Plugins (2) ###

Akismet Anti-Spam: por Automattic – 4.1.2
Hello Dolly: por Matt Mullenweg – 1.7.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: MXN ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Base de la tienda: #69 - /tienda/
Carrito: #70 - /carrito/
Finalizar compra: #71 - /finalizar-compra/
Mi cuenta: #72 - /mi-cuenta/
Términos y condiciones: ? Página sin definir

### Theme ###

Name: Betheme
Version: 21.2.2
Author URL: https://muffingroup.com/
Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ?

### Templates ###

Overrides: betheme/woocommerce/archive-product.php
betheme/woocommerce/cart/cart.php
betheme/woocommerce/cart/mini-cart.php
betheme/woocommerce/content-product.php
betheme/woocommerce/content-single-product.php
betheme/woocommerce/loop/loop-end.php
betheme/woocommerce/loop/loop-start.php
betheme/woocommerce/loop/no-products-found.php
betheme/woocommerce/loop/pagination.php
betheme/woocommerce/notices/error.php
betheme/woocommerce/notices/notice.php
betheme/woocommerce/notices/success.php
betheme/woocommerce/single-product/add-to-cart/external.php
betheme/woocommerce/single-product/product-image.php
betheme/woocommerce/single-product/product-thumbnails.php
betheme/woocommerce/single-product/sale-flash.php
betheme/woocommerce/single-product/tabs/additional-information.php
betheme/woocommerce/single-product/tabs/description.php
betheme/woocommerce/single-product/tabs/tabs.php
betheme/woocommerce/single-product/title.php

### Action Scheduler ###

Complete: 0
Oldest: –
Newest: –

Pending: 0
Oldest: –
Newest: –

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

And please how do I increse WP Memory Limit:

Hi there,

Can you temporarily switch themes to Twenty Nineteen or our Storefront theme and see if the button shows? I noticed some other issues on the site, such as incorrect display in the cart, so it appears there may be issues with the theme or some overrides added to it. Changing the theme will help isolate this.

You can see how to change the WP Memory Limit here: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.