No Analytics since July 2024 to Present

  • Resolved cindyng

    (@cindyng)


    3 months, 1 week ago

    My analytics was working. It can still show past records before July 2024. But starting July 2024 onwards, it stopped showing any records. But if i go to woocommerce orders, we can see all the sales that were entered. Its the analytics that is missing

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @cindyng,

    Thanks for reaching out.

    Please try the following steps and see if this helps fix the problem:

    • Navigate to?Analytics?→?Settings, scroll down to?Date type, and select?Date Created?on the dropdown – then save the settings.
    • Navigate to?WooCommerce?→?Status?→?Tools, and click on?Clear Analytics Cache.
    • Then?Import Historical Data.

    Let us know how it goes.

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @cindyng,

    I’m marking this topic as “resolved” due to recent inactivity. Hopefully, you were able to find a solution to your problem! If more assistance is needed, feel free to post back here or open a new topic.

    Thanks!

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