No Analytics Data Since May 20

Hi,

Thank you for writing to us!

We did a quick look of your store & found that our plugin is working well on your store.
Please re-verify the configuration in your GA account.

Hope this helps!

Thanks & REgards,

Hi everybody,

Since the update of the new version, I have no datas on my google analytics dashboard :

Here is the tracking ID : UA-90696534-1

With the previous (old) version all was ok, even the e-commerce datas.

Thanks for your help.

Hi,

Thank you for writing to us!

We made some major UI changes with the latest version so we request you to re-verify the settings of our plugin. We have already added notice & updated description, installation step & documentation for it.

Hope this helps!

Thanks & Regards,

Thanks for your prompt response.

But I already deactivate it, delete the older version of the plugin then reinstall it
with wordpress (not with ftp method, with plugins engine search).

• This reply was modified 6 years, 4 months ago by daitali.

Hi,

In this case, share your store URL with our plugin installed.

Regards,

Here is the store url : https://www.safranelle.com

Thanks

Hi,

We have already connected to you via email. Please check your inbox. We’ll verify the URL & revert you on the same email.

Regards,

Ok thank you very much.

Sorry to open a thread on the forum + a request by email..

• This reply was modified 6 years, 4 months ago by daitali.

All is ok now, again thanks for your prompt response and availability, even for the free version!