No alt for the rmp title image

  • Resolved nilssonab

    (@nilssonab)


    6 months, 2 weeks ago

    I’m having some issues with the logo/image I put into the rmp menu (the title image component).

    The image itself contains an alt text that I would like to be inserted properly (for SEO and accessability puprposes). However If I look at the actual page it looks like the following (see below code). With nothing in either alt or title text. Is there any easy way to remediate this?

    Thanks!

    <img class="rmp-menu-title-image" src="https://domain.com/wp-content/uploads/2023/10/my-picture.png" alt="" title="" width="100" height="100" draggable="false">
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support sadiyakhanam

    (@sadiyakhanam)

    Hello There,

    Thank you for taking the time to explain the problem you are having.

    To add alt text for the image, simply click on “Choose Image,” and a popup will appear. Within this popup, you can input the alt text in the attachment details. This alt text will then be used for the Title -> Image option. For further guidance, please refer to the attached screenshots.

    https://snipboard.io/GSUa6I.jpg
    https://snipboard.io/DWbXdj.jpg

    We trust this explanation proves helpful. Please feel free to reach out if you have any additional questions or encounter further issues. We’re here to assist you.

    Best regards,
    RM Support Team

    Thread Starter nilssonab

    (@nilssonab)

    Hey again, thanks for your quick answer.

    I tried exactly what you asked (even though it was already added to the media file). However after saving I dont see any change. There is still no alt-text added to “rmp-menu-title-image” after doing this.

    Plugin Support sadiyakhanam

    (@sadiyakhanam)

    Hello,

    We’re sorry to hear that the issue is persisting.

    Could you please try clearing your browser history and any cached content from your cache plugins or server cache, if you have them?

    If the issue continues, could you share the website URL with us? Our team would be happy to take a closer look.

    We hope this helps, and we look forward to hearing from you soon.

    Warm regards,

    RM Support Team

    Thread Starter nilssonab

    (@nilssonab)

    Yes of course, my website is https://tarotguiding.com

    I tried to fully clear the cache both on the server aswell as in the browsers where I checked.

    • This reply was modified 6 months, 1 week ago by nilssonab.
    Plugin Support sadiyakhanam

    (@sadiyakhanam)

    Hello @nilssonab,

    Thank you for your patience.

    Upon reviewing the issue, we noticed that an image lazy load option, enabled through a plugin, is rewriting the image HTML tag and removing the alt attribute.

    Could you kindly deactivate the image lazy load option and check if the alt tags are restored?

    Thank you for your cooperation.

    Best regards,

    Sadiya

    Plugin Support sadiyakhanam

    (@sadiyakhanam)

    Hello @nilssonab.

    We hope you are doing fine.

    Since we haven’t received any response from your end, I’ll be marking this ticket as resolved. However, please don’t hesitate to reach out to us if you have any further queries or require additional assistance.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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