No Admin access for authors, editors…

  • Resolved Julien G.

    (@julien-g)


    2 days, 23 hours ago

    Hello,

    I have a problem with permissions by role.

    Authors / Editors / Contributors, don’t have access to the wp-admin area, so they can’t create new posts or events.

    When they log and try create a new post, they see the message : “You don’t have permission to access this page”

    However, the “access wp-admin” box is checked for these roles in the settings.

    Even more annoyingly, all elements injected into the site via shortcodes are not displayed for simple roles suscribers.

    I’ve tried deactivating the Ultimate Members plugin but the problem persists.

    How can this be resolved? Thanks

    • This topic was modified 2 days, 23 hours ago by Julien G..

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support yuriinalivaiko

    (@yuriinalivaiko)

    Hello,

    Please verify permissions for the Authors / Editors / Contributors role. Go to wp-admin > Ultimate Member > User Roles > Edit Role.

    • Turn on the “Can access wp-admin?” setting.
    • Turn off the “Force hiding adminbar in frontend?” setting.

    Verify capabilities for the Authors / Editors / Contributors role. Roles must have capabilities listed in the article Roles and Capabilities. These capabilities are required to add and edit a post: edit_posts, edit_published_posts, publish_posts.

    This issue may be because plugins/theme conflict. Perhaps another plugin blocks access to the wp-admin area. Try to do a conflict test. Follow steps in the article How to do a plugin/theme conflict test?

    Regards

    Thread Starter Julien G.

    (@julien-g)

    Hello !

    Thanks for your advice, I finally figured out what was causing the problem.
    The “Responsive Gallery Grid” plugin was causing a conflict and blocking “non-admin” users.

    So it wasn’t your plugin that was at fault.

    Have a nice day

Viewing 2 replies - 1 through 2 (of 2 total)
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