Hi @brittaa
We have discovered something new regarding this issue
Forms submitted through ajax (the default workflow of Contact Form 7) can’t determine which current user is logged in causing that events from this integration won’t be triggered. There are 2 ways to fix this issue:
1) On the form(s) you want to trigger events you need to activate the subscribers-only mode:
Contact Form -> Additional Settings -> subscribers_only: true
2) Enable the subscribers-only mode to all forms placing the following code on your functions.php:
add_filter( ‘wpcf7_verify_nonce’, ‘__return_true’ );
Official post about subscribers-only mode from the Contact Form 7 team.
Important: Forms with subscribers-only mode to will require to your users to stay logged in to be able to submit the form, it means that visitors can’t submit the form.
Hope it helps