No access to wp-admin/network/

Are you logged in as the superadmin?

Read https://halfelf.org/2013/recovering-your-cape/ about how to recover your super admin cape, if lost.

Hi Mika,

I am so grateful for your response; finally someone is listening! Unfortunately though, the instructions in the post you’re referencing are too technical for me. I don’t know how to go in through mySQL, or what WP-CLI is.
Would you have other or additional suggestions for me?

Thanks again!
Rutger

Well, it looks like Mika referred you to her post and she knows her stuff, inside and out. The thing with WordPress is you have to be willing to don the cape she uses as her metaphor in the post. Forget about CLI; think about editing your database. Certainly not recommended for the faint of heart or the beginner, but if you can muster your Teutonic sensibilities, I think you can do this. Your hosting company might be able to help you with the database if they provide phpMyAdmin. The part of Mika’s post that you’ll find useful, tho, should be this chunk:

https://marker.to/NTt4CX

Hey WP Valet,

Thanks for your reply, too!
I managed to download and install phpMyAdmin and I get the login screen with my user name and password prefilled, but it says it cannot login to the MySQL server (error code #2005).
Can you help me along?

Prefilled is no good because it’s probably serving up your cpanel credentials. Use the credentials that are in your wp-config for the database.

Thanks, I am in! And I see the info for wp_sitemeta. Now, Mika says I should “add one user, and use that to correctly restore power to the others.”
What user should I add? And should the username that is there, e.g. ‘superman’ in Mika’s example, be the same as the one that I got from the wp-config.php file? Because right now, it isn’t.
I very much appreciate your staying with me on this!

The user in my example is an EXAMPLE.

Pick one of your users. If your account is RHCdG, add that. If it’s monkeybutter, add that ?? Extrapolate ?? This is the ID you log into WP with, NOT the one from wp-config, that’s your DB user.

Hi Mika,

Yes, I already understood that your ‘superman’ was a placeholder, I just wondered which user I should replace it with, but now you’ve explained it.
Alright, now I have this user that I use to log into WP with but that was already happening. I am already able to log into WP using the …/wp-admin/ screen. My problem is that I cannot login as a network admin, that is when I attempt to go to …/wp-admin/network/ on my domain, the message “You do not have permission to access this page” is displayed.
My feeling is I am still at first base. What can I do, please?

1) What is the user ID you’re logging in as?

2) What did you put in for a:1:{i:0;s:8:"superman";}?

1) rhcdg

2) a:1:{i:0;s:5:"rhcdg";}

Thanks!

It’s case sensitive. Are you 100% sure that it’s rhcdg, all lower case?

Yes, absolutely sure. I just checked both the login screen and the phpMyAdmin entry again.

Check the user table in the DB to make sure of that. That’s where the capitalization would be noticed ??

(If you make an ID post Multisite activation, it’ll be lowercase, but PRE it might be camelcased, so you do have to be particular.)

Also what table and field did you edit for a:1:{i:0;s:5:"rhcdg";} ? I know what I said to edit ?? Gotta ask to be sure.

As a matter of fact, there was this anti-hack plugin that both recommended and enabled to change the network ID from the usual “admin” to e.g. “rhcdg”, which is what I did maybe a month or 2 ago. I am sure I logged into the network after that many times.

However, in the user table in the DB it says “rhcdg” under user_nicename while under display_name it has “RHCdG”. So there is a discrepancy there. But does it ring an alarm bell with you?

As for your last question, I cannot answer it because I have no clue. I do appreciate your following up on this one, though!

(6 days later)
If we ran out of clues, what would anybody suggest I do in this situation?