No access to dashboard

  • I am the administrator however someone else is hosting my wordpress site. I no longer have access to my dashboard and receive the following message Warning: Cannot modify header information – headers already sent by (output started at /home/content/11/8634711/html/kitten/parties/wp-content/plugins/hellomodi-social-discount-plugin/helloModi.php:17) in /home/content/11/8634711/html/kitten/parties/wp-includes/pluggable.php on line 881.

    PLEASE HELP!!!!!!!!!
    My website is https://www.sexkittenconsulting.com
    THANK YOU!!!

    I’m not quite sure what version of wordpress I’m using because I don’t have access to the dashboard

Viewing 2 replies - 1 through 2 (of 2 total)

  • You need to remove this plugin hellomodi-social-discount-plugin as it is what is causing the error. You will need ftp to your web directory.

    Lee

    The error message makes it look as if a plugin is causing your issue (hellomodi-social-discount-plugin) so I’d deactivate that plugin and see if you can regain access to your site again.

    You will need FTP access, and then you must locate and re-name the folder for that plugin. Something like “broken-hellomodi-social-discount-plugin” for example. This folder is located within wp-content/plugins on your web host. Once you’ve re-named the plugin folder you have deactivated it.

    Try to log in again; can you get to the dashboard after deactivating the plugin?

Viewing 2 replies - 1 through 2 (of 2 total)
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