No access to backend

  • Resolved maarta

    (@soulpearl)


    2 years, 7 months ago

    Hi,
    I don’t get access to the plugin backend. There is only a white page when I click on the green button to open the admin panel.
    Kind regards

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    please update to the latest version and let me know if still having the same issue.

    Thanks

    Thread Starter maarta

    (@soulpearl)

    Hello,

    I havee the pro version 1.0.1
    There is no hint that there is an update available.
    The plugin still not works.
    When I click on the plugin button, a new page opens and it is blank.
    Can I have a solution please?

    Thanks

    Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    Yes surely we would love to help, Please fill up the contact form on our website and provide information so, we can investigate and fix your problem asap.

    THanks

    abel

    (@musicosprofesionales)

    Same here. I installed it now for the first time and I can not do nothing. White screen
    .
    I have elementor 3.7.2
    wp: 6.0.1
    thanks in advance!!

    Thread Starter maarta

    (@soulpearl)

    @musicosprofesionales

    I just uploaded the new version of the common plugin, plus installed the pro version. Now it works on my site. Maybe that helps.
    All the best

    abel

    (@musicosprofesionales)

    Thank you very much @soulpearl
    In my case I am not able to see the wizard installation. I always see blank screen and I have installed the latest version.

    Thank you anyway!

Viewing 6 replies - 1 through 6 (of 6 total)
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