Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author S3Bubble

    (@s3bubble)

    Hi baldarch,

    Apologies you did not get a reply via support your email may have gone into our spam filters.

    Can you please elaborate on this???

    Best Regards

    Plugin Author S3Bubble

    (@s3bubble)

    Hi baldarch,

    Any updates seeing as you have given us a one star review it would be good to understand what your issue was so we can fix?

    Best Regards

    Plugin Author S3Bubble

    (@s3bubble)

    Hi @baldarch

    Still do not seem to have any response from you which i have to say i find slightly annoying the fact you can leave a 1star review and not even give any response to what your issue is.

    What does. Not correctly handling Amazon files mean?

    Our whole setup is run through the Official Amazon Web Services SDK and we handle files exactly as stated in the SDK.

    https://docs.aws.amazon.com/aws-sdk-php/v3/api/class-Aws.S3.S3Client.html#_getObjectUrl

    Can you please inform me why you think this is wrong? and if there is something we can do to improve our service at least have the decency to give some constructive feedback instead of.

    Not correctly handling Amazon files. Support@ email did not reply.

    Which is no help what so ever look forward to your response.

    Best Regards

    Thread Starter baldarch

    (@baldarch)

    Hi S3Bubble WordPress

    As above – the plugin page provides a support email address.

    My files were playing inconsistently and I was seeking help on configuration – there was insufficient documentation.

    After several days I received a reply but it was not helpful.

    No doubt there are many who are happy with your plugin, but it didn’t work out for me.

    regards

Viewing 4 replies - 1 through 4 (of 4 total)
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