Ninja Form Getting Error

  • Resolved arushi12

    (@arushi12)


    2 years, 2 months ago

    Hi ,
    We are using ninja Form for our Hotel Website . But Now a days submissison.php files has some error showed. After Unplugging the ninja form and the problem solved .

    Why it’s Happened?
    How to solve this solution
    [10-Sep-2022 06:29:01 UTC] PHP Parse error: syntax error, unexpected ‘->’ (T_OBJECT_OPERATOR) in /home/munroresidency/public_html/wp-content/plugins/ninja-forms/includes/Routes/Submissions.php on line 818
    root@server [/home/munroresidency/public_html]# dat

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @arushi12

    This error might be related to the version of PHP you’re using.
    Please make sure your site is using PHP 7 or higher.

    You can check your current PHP version under Tools > Site Tools > Info, what PHP version do you see? Here’s a guide on how to get there.

    Thread Starter arushi12

    (@arushi12)

    PHP version 7.4.30 (Supports 64bit values)

    @arushi12
    Thanks for checking, that’s a modern version of PHP, so probably not the cause of the issue.

    Does this issue occur as soon as the plugin is activated, or related to loading a specific page/form? If the later, can you please share an export of the form so other folks can take a closer look.

    Can you try disabling all plugins except Ninja Forms and switching to a default WordPress theme like Twenty Twenty Two and see if the error still happens.

    Plugin Support Curtis

    (@curtisbrownlee)

    Hi,

    I’m sorry to hear that you are experiencing this.

    Does the issue persist when temporarily disabling other add-ons and momentarily switching to a default WordPress theme?

    The “Health Check and Troubleshooting” plugin can be used in order to test your site without impacting any site visitors. You would be able to disable plugins and switch to a default theme for only your browser session.

    If the issue persists, can you reach out to our support team so that we can investigate the issue?

    You can reach out to our team here: https://ninjaforms.com/contact

    g

    (@gmarlett)

    The issue is the PHP version, I had the same issue, I was running 5 (don’t ask I have legit reason due another client’s own choices) now it works on 7.

    Glad you got it solved @gmarlett , thanks for sharing the solution!

    However it looks like the original poster is on PHP version 7.4 and experiencing a different issue.

Viewing 6 replies - 1 through 6 (of 6 total)
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