Nimble broken after restore

  • Resolved rcharbonxx

    (@rcharbonxx)


    3 years ago

    Yesterday my host restored my site after a server crash and that seems to have broken Nimble Builder. Now when I click on the Nimble button to edit an existing post or create a new one, the Customizer opens to its “home” page instead of the NB section, and if I click on NB there, I get the usual three options, but nothing is available when I select any of them.

    None of the debugging steps listed on the anchored post here have helped. Suggestions?

    ### Begin System Info (Generated 2021-11-05 15:00:14) ###
------------ SITE INFO
Site URL:                 https://www.y42k.com/wp
Home URL:                 https://www.y42k.com
Multisite:                No

------------ USER BROWSER
Platform:                 Windows 
Browser Name:             Chrome  
Browser Version:          95.0.4638.69 

------------ WORDPRESS CONFIG
WP Version:               5.8.1
Language:                 en_US
Permalink Structure:      /%year%/%monthnum%/%day%/%postname%/
Active Theme:             Customizr-pro Child 1.0.0
Parent Theme:             Customizr Pro 2.4.19
Show On Front:            page
Page On Front:            Home (#7013)
Page For Posts:           Blog (#7010)
ABSPATH:                  /home/y42kcabc/public_html/wp/
WP_DEBUG:                 Disabled
WP Memory Limit:          40MB

------------ NIMBLE CONFIGURATION
Version:                  3.1.27
Upgraded From:            3.1.26
Started With:             2.1.5

------------ WP ACTIVE PLUGINS
Akismet Anti-Spam: 4.2.1
GA Google Analytics: 20210719
Google XML Sitemaps: 4.1.1
Jetpack: 10.3
Limit Login Attempts: 1.7.1
Nimble Page Builder: 3.1.27
Really Simple SSL: 5.1.3
reCaptcha by BestWebSoft: 1.65
Slideshow: 2.3.1
Smush: 3.9.2
WP Mail SMTP: 3.1.0
Yoast Duplicate Post: 4.1.2

------------ WP INACTIVE PLUGINS
Autoptimize: 2.9.2
Better Search Replace: 1.3.4

------------ WEBSERVER CONFIG
PHP Version:              7.4.25
MySQL Version:            5.7.36
Webserver Info:           Apache
Write/Read permissions:   OK

------------ PHP CONFIG
Memory Limit:             256M
Upload Max Size:          32M
Post Max Size:            128M
Upload Max Filesize:      32M
Time Limit:               30
Max Input Vars:           1000
Display Errors:           N/A
PHP Arg Separator:        &
PHP Allow URL File Open:  1

### End System Info ###

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter rcharbonxx

    (@rcharbonxx)

    When I disable all plugins except NB, I lose the ability to edit at all – if I try to edit a page, all I see is a blank screen

    Thread Starter rcharbonxx

    (@rcharbonxx)

    Reinstalling NB and the WP core did not help. Neither did upgrading to the new version of Customizr Pro that appeared while I was doing these things.

    Thread Starter rcharbonxx

    (@rcharbonxx)

    Swapping to Twenty-Twentyone theme did not have any effect on problem.

    Thread Starter rcharbonxx

    (@rcharbonxx)

    Nothing relevant appears if I turn DEBUG on.

    Thread Starter rcharbonxx

    (@rcharbonxx)

    Problem seems to go away when I switch browsers. Sigh.

    Thread Starter rcharbonxx

    (@rcharbonxx)

    Clearing my browser cache in Chrome fixed the problem.

    Plugin Author presscustomizr

    (@nikeo)

    OK. Thanks for sharing all your troubleshooting process! This will surely help other users.

Viewing 7 replies - 1 through 7 (of 7 total)
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