nice try but bad finish

  • Unfortunately too less options on board to change font and color if not using css. I bought all themes from them, tried them to the point just to want to get rid of them. Bugs in the application itself (description hidden behind color selectors, slider don’t work right, blog pages keep jumping when switching to another page and so on.

    It doesn’t make sense to put something half finished on the market and then to say to get in contact with them when experiancing problems … above all when having such a lot to fix.

    Wasted time and money.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Sona

    (@support-web-dorado)

    Dear Picniqq,

    We provide customer support. If you face issues with any of our themes you can contact us anytime. We will do our best to help you out. The stated issues might have been caused by conflict with another plugin in use, since the stated issues are not typical cases with our customers. Plugin conflict related issues are being resolved by our team within 24 hours. We are really sorry for the inconvenience you have been facing. You can contact us at support[at]web-dorado.com. Thank you.

    I experienced the same issue with the color palettes. A quick email to them and within 24 hours, the issue was fixed. I’ve needed a few ‘tweaks’ to the Exclusive Theme and all were resolved by their developers within a few days. Communication with support has been excellent. I think the above poster gave up too easily!

    Thread Starter Picniqq

    (@picniqq)

    @aacff104: If you are not from WebDorado, you don’t know anything about any background of all the issues. And because you might have experianced the same issue with whatever color, that I never had problems with, you are telling me that I gave up too early. How ignorant are you? You know what I think? You are from WebDorado. And you know what I know? I got rid of this theme and got rid of WebDorado and am absolutely happy with my choice. There are plenty of real good developers and themes to choose from besides a company that I have paid for the theme but who were not willing to listen to their customer’s problems.

    My advice for you, read everything careful, read it again and again until you have understood right what is written and then add some helpful comments.

    My apologies. I meant no harm. I simply stated that I, personally, am happy with them.

Viewing 4 replies - 1 through 4 (of 4 total)
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