NGG Shortcode is shown instead of gallery

  • Resolved realleoman

    (@realleoman)


    3 years, 7 months ago

    I created a NextGen Gallery but for some reason the shortcode is showing within the posts instead of the Galleries. Also tried within a Page and the result is the same.

    Want to pay the full-price for the Pro product but first, I need to make it work to my site

    NGG SHortcode
    [ngg src=”galleries” ids=”1″ display=”basic_thumbnail” thumbnail_crop=”0″]

    Test Page URL
    https://159.65.220.225/test-page/

    Screenshots
    https://imgur.com/a/7JIPdCO

    • This topic was modified 3 years, 7 months ago by realleoman.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • As a fellow user (not formal support), that usually happens one of two ways:

    a. Your theme is “stealing” the code so that NGG doesn’t see it (by wrapping it some other code)
    b. You have it pasted into a Paragraph Block instead of a Custom HTML or ShortCode block within the editor.

    I would try embedding it in a “Custom HTML” block in the editor first, and if that doesn’t “fix it”, you could try switching to a basic theme like Twenty TWenty to see if shows properly there.

    Paul
    aka PolyWogg

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @realleoman,

    I am noticing that the gallery shows up now. Can you confirm that you have managed to resolve the difficulty in the meantime?

Viewing 2 replies - 1 through 2 (of 2 total)
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