NGG Gallery’s lightbox – imagebrowser confusion

  • Resolved jasonliv

    (@jasonliv)


    6 years, 10 months ago

    Hi there, I’ve something a bit odd going on.

    1. I click on a thumbnail in a gallery to view the photo in the imagebrowser (the gallery is set up to use the imagebrowser, not the lightbox to display single images).
    2. The page goes dark and the photo zooms out as if the lightbox option is set to none.
    3. Then this disappears, the page brightens again, and the photo is displayed properly in the imagebrowser.

    Is there a way of getting rid of step 2? (Do I have an incorrect setting somewhere?)

    I’m using the latest version of NextGen Gallery.

    cheers

    Jason

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Imagely

    (@imagely)

    @jasonliv – Please share the URL where you are seeing this specific gallery’s actions as well as the generated shortcode for the inserted display.

    Thanks!

    – Cais.

    Thread Starter jasonliv

    (@jasonliv)

    Hi Cais, unfortunately it’s behind a membership action (I could give you access if you’d like it). Here’s the shortcode:

    [ngg_images source=”albums” container_ids=”2″ display_type=”photocrati-nextgen_basic_extended_album” gallery_display_type=”photocrati-nextgen_basic_thumbnails” galleries_per_page=”0″ enable_breadcrumbs=”1″ template=”/home/gnrsocie/public_html/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/view/album-extend.php” enable_descriptions=”0″ override_thumbnail_settings=”1″ thumbnail_width=”240″ thumbnail_height=”160″ thumbnail_crop=”1″ order_by=”sortorder” order_direction=”ASC” returns=”included” maximum_entity_count=”500″]

    Plugin Contributor Imagely

    (@imagely)

    @jasonliv – Unless you have modified the NextGEN Legacy template you are using (which we do not support or recommend as it is part of our plugin’s core code), try setting the album display’s template to the default (read: blank) to see if that helps sort things out.

    If not, please send us a Bug Report (https://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.

    Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible … and we can better address your membership access concerns in a non-public manner.

    Thanks!

    – Cais.

    Thread Starter jasonliv

    (@jasonliv)

    Hi Cais,

    I’ve worked it out. I didn’t change the template – although de-deprecating the ability to create custom gallery templates would be amazing ?? . I’m using Elementor Pro, and one of the settings is to open images into a lightbox. So what is happening is the Elementor lightbox starts to open, and then is closed down or hidden by the NGG lightbox. This also explains why it took more than one click to close the lightbox.

    I fixed the issue by turning off image lightbox in Elementor settings.

    Thanks for your help.

    Jason

    Plugin Contributor Imagely

    (@imagely)

    @jasonliv – Thanks for the update!

    – Cais.

Viewing 5 replies - 1 through 5 (of 5 total)
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