[NSFW] NG Gallery control panels in “do loop”

  • Resolved ConservationDigest

    (@conservationdigest)


    4 years, 2 months ago

    When I try to launch the Manage Gallery, Manage Album, and Manage Tag control panels, it looks like NG Gallery tries to load the old non-secured URL for my website. It immediately tries to forward to the secure URL but then just as quickly bounces back to attempting to load the old URL. This results a type of
    “do loop” where the application locks up. If I click on one of the other options, such as Overview or Settings, they work just fine. How do I fix this problem?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter ConservationDigest

    (@conservationdigest)

    Have not tried to delete and re-install because I was afraid of damaging existing galleries and albums.

    I have exactly the same problem as described.

    I have constant reloading on Manage Galleries page too

    I have the same problems since Word Press 5.5.1
    I checked it with a website using Word Press 4.9.15 and it works without any problems. Hope that imagely.com will solve the issue asap.

    • This reply was modified 4 years, 2 months ago by jbergunde.

    Before the following update notifications, everything was working great.

    8/11/20 – Howdy! Your site has been updated automatically to WordPress 5.5.

    8/19/20 – These plugins are now up to date:
    – NextGEN Gallery version 3.3.17

    9/2/20 – Howdy! Your site has been updated automatically to WordPress 5.5.1.

    Now every time I try to edit in Manage Galleries, the page keeps reloading. Very aggravating. Please fix ASAP!

    Hi @conservationdigest,

    Apologies for all the inconvenience.
    We want to check if it is a conflict with another plugin or theme.
    Please, check the following:

    – Temporarily deactivate all your plugins except NextGen Gallery.
    – Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.
    – If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

    A full backup of your site is recommended.
    Note: You shouldn’t lose any settings or galleries if you remove and re-install our plugin.

    If the problem persists we will share a link so you can create an official bug report.
    Thank you so much for sharing.

    Because it has been a month or more since your last reply, I am going to mark this as resolved as I assume you have found a solution. Please feel free to reply again if you still have questions.

    Thanks!

    Thread Starter ConservationDigest

    (@conservationdigest)

    Well, actually I have been considering my next step. Since utterly crippling my website by de-activating all my plugins is an insane request, I guess I am forced to look for a different solution. Would you be willing to take your website down if the roles were reversed? I doubt it; especially since yours is the only plugin that is misbehaving AND mine is not the only site experiencing the same problem.

Viewing 8 replies - 1 through 8 (of 8 total)
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