NextGen Shortcode not working in Content editor

  • Resolved nstantely2019

    (@nstantely2019)


    5 years, 8 months ago

    Nexgen Shortcode not working in WordPress default content editor, the visual editor converts the shortcode into HTML and it stops working immediately. After you insert the shortcode in the editor or click publish the shortcode gets converted to this html below.

    <div class=”mceItem mceNonEditable nggPlaceholder”
    id=”1561637307124″
    data-shortcode=”ngg src="galleries" ids="22" display="basic_thumbnail"”
    data-mce-resize=”false”
    data-mce-placeholder=”1″
    contenteditable=”false”>
    <h3>NextGEN Gallery</h3>
    <div class=”nggPlaceholderButton nggIgwEdit”>
    Edit
    </div>
    <div class=”nggPlaceholderButton nggIgwRemove”>
    Delete
    </div>
    </div>

    this is what is view in the front end page

    NextGEN Gallery
    Edit
    Delete

    Please, help. already uninstall all plugin, not solution

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @nstantely2019,

    Can you please let us know what theme are you currently using?

    Thanks

    Thread Starter nstantely2019

    (@nstantely2019)

    I am not using a theme, it’s a custom scratch theme I build from front end, it only has the code I need. Shortcode is working well if I echo it in the template, but once it`s put in the content editor, it’s converted to the above html. For some reason, its working well on all my site, except one website after they did their update

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    @nstantely2019

    Can you please try to temporarily activate Twenty Nineteen generic theme then try to add a gallery to a post or page to see if that changes anything?

    Thread Starter nstantely2019

    (@nstantely2019)

    Currently, the website is live, I can`t do that. iS this error familiar before ? or it is new ?. Any suggestion what might be the cause? all other shortcodes are working well in the content editor. Nextgen has been working well also, but suddently stop working and it’s converting the shortcode to the above html I pasted. I just want to know if you have any suggestion to make on how to fix or possible problems

    Thread Starter nstantely2019

    (@nstantely2019)

    Server Settings

    Operating System : Linux (64 Bit)
    Server : Apache
    Memory usage : 118.36 MByte
    MYSQL Version : 5.6.41
    SQL Mode : NO_ENGINE_SUBSTITUTION
    PHP Version : 5.6.28
    PHP Safe Mode : Off
    PHP Allow URL fopen : On
    PHP Memory Limit : 256
    PHP Max Upload Size : 64M
    PHP Max Post Size : 64M
    PCRE Backtracking Limit : 1000000
    PHP Max Script Execute Time : 30s
    PHP Exif support : Yes (V1.4 )
    PHP IPTC support : Yes
    PHP XML support : Yes
    Graphic Library

    GD Version : bundled (2.1.0 compatible)
    FreeType Support : Yes
    FreeType Linkage : with freetype
    T1Lib Support : No
    GIF Read Support : Yes
    GIF Create Support : Yes
    JPEG Support : Yes
    PNG Support : Yes
    WBMP Support : Yes
    XPM Support : Yes
    XBM Support : Yes
    WebP Support : No
    JIS-mapped Japanese Font Support : No

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Thanks for providing the server setting but in this case – these wouldn’t point to any possible problem.

    We have heard of similar problems as strictly related to the theme ( i think it occured with Betheme and its Muffin Builder ) and we haven’t been able to find any other solution excepting suggesting to disable the Muffin Builder from the theme.

    This being said – deactivating the theme and temporarily activating a different theme is required in order to move forward with this specific issue debugging.

    I have this exact same issue, but intermittently. Did you find a fix?

Viewing 7 replies - 1 through 7 (of 7 total)
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