• Resolved stenox

    (@stenox)


    Editing a post, anytime I click on add/modify gallery, and the nextgen div pops up, it seems like the page goes unresponsive for a very long time, like couple of minutes, then it restart working.
    Never happened before updating to WP 6.0.2
    (all the site is working fine and speedy except when nextgen div pops up in the edit post section)
    Searching galleries through the admin plugin – Search galleries feature works just fine, (maybe is something Ajax related?).

    • This topic was modified 2 years, 2 months ago by stenox.
    • This topic was modified 2 years, 2 months ago by stenox.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Imagely

    (@imagely)

    Hi @stenox,

    We don’t have any other similar reports so, as usual, we’ll suggest first of all checking for a conflict by temporarily deactivating the other plugins excepting NextGen Gallery and switching to a theme from the Twenty series to see if that’ll change anything speed-wise.

    Thread Starter stenox

    (@stenox)

    Tried with TwentyTwo theme on, and disabling all plugins but Nextgen gallery, still reproduces the behaviour, couple of seconds into the nextgen div, it hangs for some minutes. (php 7.4.3 – mysql 5.5.62)

    edit: at the moment on the site there are 2.752 galleries

    • This reply was modified 2 years, 2 months ago by stenox.
    Plugin Contributor Imagely

    (@imagely)

    Hi @stenox,

    Could you please let us know how many galleries you’ve used to have in the past priorly updating to WP 6.0.2 and what WP version were you using?

    We hope that you wouldn’t mind submitting a support ticket at https://www.imagely.com/report-bug/ for us to have a direct look.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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