• Resolved danielcanalda

    (@danielcanalda)


    Hello team,

    Suddenly the NextGen Gallery don’t let me upload files and make me this message: “An unexpected error occured. This is most likely due to a server misconfiguration. Check your PHP error log or ask your hosting provider for assistance.”

    I’ve tried to deactivate all plugins and try again, but nothing happens. I’ve purge all cache, Uninstall plugins too like WPML,I’ve tried with other theme.., but nothing. Can you guide me about where find the bug please.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @danielcanalda – If everything was working as expected previously then something must have changed on your site or your server environment to cause this problem to occur. I would suggest looking at everything that may have changed since you last had uploads work as expected as a starting point.

    Thanks!

    – Cais.

    Interesting – me too – been uploading galleries all day – no changes to the site, then out of the blue the same error message appears.

    Wondered if you’d made any progress?

    I’ve opened up a support ticket with Imagely directly as this is a pro gallery.

    Plugin Contributor Imagely

    (@imagely)

    @urbanhaze – We have received you support request and can carry on there with you.

    Thanks!

    – Cais.

    Thanks Cais.
    Just for anyone else’s benefit….

    It seems that Imagely does not play nicely with Litespeed caching
    In this case, disabling Litespeed stopped the Imagely error from appearing.

    Not the best solution as Litespeed helps speed up web sites.
    Especially important for sites with large number of images on them!

    I’m hoping that Imagely won’t suggest it’s wholly an issue for Litespeed to resolve.

    Plugin Contributor Imagely

    (@imagely)

    @urbanhaze – This is not likely the best place to continue this conversation as it is someone else’s topic.

    Thanks!

    – Cais.

    • This reply was modified 7 years, 9 months ago by Imagely.
Viewing 5 replies - 1 through 5 (of 5 total)
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