NextGEN Basic Slideshow not showing

  • Resolved SouzaFilipe

    (@souzafilipe)


    7 years, 4 months ago

    Hi,

    NextGEN Basic Slideshow isn’t showing in Edge, Firefox or Chrome.

    Example one and two

    Wordpress: 4.8

    Server Settings

    Operating System : Linux (64 Bit)
    Server : Apache
    Memory usage : 100.18 MByte
    MYSQL Version : 5.5.55-cll
    SQL Mode : Not set
    PHP Version : 5.5.38
    PHP Safe Mode : Off
    PHP Allow URL fopen : On
    PHP Memory Limit : 512
    PHP Max Upload Size : 2M
    PHP Max Post Size : 8M
    PCRE Backtracking Limit : 1000000
    PHP Max Script Execute Time : N/As
    PHP Exif support : Yes (V1.4 )
    PHP IPTC support : Yes
    PHP XML support : Yes

    Graphic Library

    GD Version : bundled (2.1.0 compatible)
    FreeType Support : Yes
    FreeType Linkage : with freetype
    T1Lib Support : Yes
    GIF Read Support : Yes
    GIF Create Support : Yes
    JPEG Support : Yes
    PNG Support : Yes
    WBMP Support : Yes
    XPM Support : Yes
    XBM Support : Yes
    JIS-mapped Japanese Font Support : No

    What can i do?

    Best regards,
    Pedro

Viewing 1 replies (of 1 total)
  • Plugin Contributor Imagely

    (@imagely)

    @souzafilipe –

    Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

    If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

    Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

    If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

    Thanks!

    – Cais.

Viewing 1 replies (of 1 total)
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