• Resolved la_ri_za

    (@la_ri_za)


    After update, the Next button doesn’t work anymore. Nothing happens when clicking it. I don’t see any errors in the Chrome debug console.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter la_ri_za

    (@la_ri_za)

    I had to restore the old version (Bookly 20.1). Now the Next button works again. What could be the problem?

    Plugin Author Bookly

    (@ladela)

    Hello,

    Thank you for your message.

    Please follow the link below to create a support ticket, so we can look into this matter.

    Click Here To Get Bookly Support

    Plugin Author Bookly

    (@ladela)

    Hello,

    Your request has been successfully resolved in ticket 165565, we will go ahead and mark this thread as resolved.

    You can always reach out to us in the future via our website if you have any issues, and we’ll be happy to help.

    Thread Starter la_ri_za

    (@la_ri_za)

    Hi,
    thanks for your answer. Where is this ticket? I haven’t created any. I’m using the free version.

    I tried to look into forums, and found only this and this.

    I checked these:
    – staff schedule is enabled
    – I don’t have any Bookly add-ons
    – Bookly database integrity shows a red color on wp_bookly_services (attachment_id, wc_product_id, min_time_prior_booking, min_time_prior_cancel). When I try to click “Fix” on those lines nothing happens
    – I am sure the PHP session is configured correctly; I’m using the same host for tens of websites, big and small
    – I have no caching and optimizing plugins

    To be clear, nothing happens when I click the Next button, there’s no spinning wheel.

    Thanks in advance!

    Plugin Author Bookly

    (@ladela)

    Hello,

    Thank you for your message.

    Please follow the link below to create a support ticket, so we can look into this matter.

    Click Here To Get Bookly Support

    Thread Starter la_ri_za

    (@la_ri_za)

    I cannot create the ticket in your system because the Purchase code field is mandatory. As I said, I’m using the free version.

    Plugin Author Bookly

    (@ladela)

    Hello,

    Thank you for your message.

    Please, contact us via admin panel: https://joxi.ru/Y2L3eXYfMNX9Wm

Viewing 7 replies - 1 through 7 (of 7 total)
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