Next button hangs up

  • Resolved nineplanetsllc

    (@nineplanetsllc)


    3 years, 8 months ago

    We’re having an issue where when you try to use the booking form, it hangs up and gets stuck with a spinning icon forever. We tried disabling all other plugins and switching the theme to Twenty Twenty-One on a staging site, but that didn’t make any difference, so no conflicts from other plugins/themes. I noticed in the browser’s inspector console it lists a 500 error when making a call to admin-ajax.php when you click next. I had our server techs look into that, and it seems to be running in this error:

    PHP Fatal error: Uncaught Error: Call to a member function getTranslatedCategoryName() on bool in /home/account/domains/danielsfamilypottery.com/public_html/wp-content/plugins/bookly-responsive-appointment-booking-tool/frontend/components/booking/InfoText.php:65

    Any idea what’s up?

    The page I need help with: [log in to see the link]

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