Next button and Finish early button options not working

  • Resolved toni12

    (@toni12)


    2 years, 3 months ago

    Hello,
    I really want to buy the PRO version but I have bugs. My quiz constantly shows Next button and allows users to skip to the next question even though I have disabled the – Next button in the settings. The same problem is with the – Finishing the quiz early option, it has been deselected in the settings, but users can still finish the quiz without answering to all questions. Also the option – Finish the quiz after one wrong answer is selected in the settings, but users can still move to the next question by providing the wrong answer. I have been testing the quiz by using the Admin user account. Please help, thank you.
    Toni

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear?@toni12,

    Thank you for the topic.?

    We have checked your website, however, didn’t find any issue in this regard.?

    1. You have disabled the Next button, but, as the question type you are using is a Short text, and the user needs to write an answer for it, the system can’t determine when exactly the user has finished writing an answer.?
    That is why the Next button is being displayed so that once the user finishes, he/she can click and pass on to the next question immediately.?

    See the screenshot: https://ibb.co/dpdJqFf

    2. As to the See Result button, it doesn’t have a connection with your mentioned Finishing the quiz early (Enable finish button) option.
    It is another functionality. With the help of this option, you allow users to finish the quiz early

    The See Result option is connected with the Next button. In case it is disabled, the Next button shouldn’t be visible.

    But, as your last question is of the Text type, and, again, the user needs to type an answer for it, the Next button appears for the above-mentioned reason.?In case you set one of these question types (Radio, Select, True/False), neither the Next button nor the See Result button will not be displayed.?

    See the screenshot: https://ibb.co/XDJ65CQ

    ?3. As to this point (Finish the quiz after one wrong answer is selected), this works at the same principle.
    You need to make the system understand that the user has finished answering the question.
    When the user answers the question incorrectly and clicks on the Check button, the quiz will be finished for him/her?

    By the way, please contact us via this form for premium support. Our customer care specialists will always be happy to help you.

    Commercial products are not supported in these forums.

    Thank you.

Viewing 1 replies (of 1 total)
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