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  • Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @gaurav5,

    Thanks for contacting us.

    We have checked the URL and identified a possible reason of the issue. There are two different version of the Swiper is running. The other version is used in the ‘DG Carousel’ plugin and it’s an older version of the script. Different version of the same script can be a reason of conflict in the functionalities.

    We suggest you enable the troubleshoot mode and check disabling the plugin we mentioned.

    Thank you.

    Thread Starter gaurav5

    (@gaurav5)

    Thanks for quick reply.

    I have disabled that plugin but issue not solve. Also I have disabled other plugins but same issue.

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @gaurav5,

    Thanks for the confirmation.

    In order to do a deep investigation, we suggest you reach us here. We will review the issue and find out the probable conflict.

    Thank you.

    Thread Starter gaurav5

    (@gaurav5)

    Ok Thank You

Viewing 4 replies - 1 through 4 (of 4 total)
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