• Hi,

    I’ve created a new form and added it to a page although the plugin isn’t functioning as expected.

    I’m using WordPress 4.9.6 and it’s currently on a testing environment although newsletter signups don’t get registered. Once I enter an email address and agree with the terms of conditions, the loading bar just keeps spinning with no effect. No emails get added to the defined list.

    Can you let me know how could I investigate the issue, thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Brevo

    (@neeraj_slit)

    Hi

    It seems there are some conflict issue with other plugins.
    You can check it by disabling other plugins one by one.
    If you want our help, please contact us ( [email protected] ) with more detail.

    Thanks

    Hello,

    Was this issue ever resolved?

    I am using WordPress 4.9.6 on a test environment and have the exact same issue as the OP. Are there any resolution tips you can share?

    Thanks,

    Thread Starter Toharo

    (@toharo)

    Hi,

    No, they provided me no support with this and I couldn’t sort the issue out.

    I’ve opted out to use mailchimp, atleast their support helps their customers.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Newsletter signup widget’ is closed to new replies.