Newsletter form not working

  • Resolved ceciliamariano

    (@ceciliamariano)


    5 years ago

    Hi!

    My newsletter form was working fine, but after I updated Elementor it’s displaying this warning: “The field is mapped to multiple form fields. Please check your field settings”, and the button is not working anymore. This is happening on this page for example: [ redundant link removed ]

    Could you please help me?

    Thanks a lot ??

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Elementor

    (@davidr90)

    Hi,

    Unfortunately, Elementor’s basic version does not include a form widget.

    Are you by any chance using any third-party plugin for the newsletter form?

    If so, Unfortunately, we cannot provide support or control of third-party plugins.
    Please try contacting the author of your plugin, for extra guidance regarding the form.

    Thread Starter ceciliamariano

    (@ceciliamariano)

    Hi David,
    Thanks a lot for your reply.

    Do you know if it’s something that changed recently?
    I built my website last year with Elementor and the form widget was there. It was working fine until a few weeks ago.
    I knew it had some limitations, but people were subscribing to my newsletter through my website’s forms.

    I really appreciate your help.
    Kind regards,
    Cecilia

    Thread Starter ceciliamariano

    (@ceciliamariano)

    Hi David,

    I found the problem.
    After the update, a new field needs to be filled in the form widget.

    It is solved now.
    Thank you,
    Cecilia

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Newsletter form not working’ is closed to new replies.