Newly Uploaded Images Not Compressed Automatically

Hi @gissagiswara,

What hosting service you’re on?

Do you see the stats when you refresh the Media Library page?

Cheers

Seeing the same thing.

As far as refreshing the Media Library goes, I refresh, click on an image and get the “Smush Now” button…I click it, get the “Smushing Image” prompt THEN I get the smushed stats.

Even though Automatic Smushing is enabled, I still had to “Bulk Smush” thru the WP Smush admin. The plugin was installed before I even made my first post.

It’s currently not auto-smushing.

@nahtee, I’d like to get this sorted as few other people are facing the similar issue.

Can you please contact us via: https://premium.wpmudev.org/contact/

Select “I’ve a different question” and mention “Attn. Umesh Kumar” as subject.

Mention the thread link in message, and send it over. I’ll take it forward from there.

Cheers

message sent.

@umeshsingla hi thank you for the response

What hosting service you’re on?
I’m using LiteSpeed Web Server and plesk as the control panel provided by rumahweb Indonesia . I’ve been using this hosting for about 3 months but this problem just started about two weeks ago .

Do you see the stats when you refresh the Media Library page?
Nope , i dont see that stats until i manually pressing the smush now ! button

@gissagiswara, Sorry for the delay in response.

Can you possibly contact us via: https://premium.wpmudev.org/contact/

Select “I’ve a different question” and mention “Attn. Umesh Kumar” as subject.

Mention the thread link in message, and send it over.

I’ll get back to you, once I get the response in there.

Cheers

We’re also seeing this problem.. manual smushing works just fine but not auto.

support email sent as well

Thank you for using Smush. I am marking this topic resolved because it was moved to email support. If you have any further questions we can reopen the thread or you can start a new support ticket. Thanks again!