Newly uploaded images Error 504 – Jetpack Photon

  • Resolved lewdpotato

    (@lewdpotato)


    1 year ago

    Hi, just wanted to report that Jetpack photon is not working properly for newly uploaded images globally, I tried with different IPs and I still get error 504 when loading that image, but if I load it from the normal ULR without iX.wp.com the images works fine, also the older ones works correctly, but I’ve received reports from a lot of users that in the past 2 weeks the behaviour was the same for 90% of the images on the site, the peculiar thing that those users where from the Philippines, and I couldn’t see/diagnose the problem, but right now I can clearly see that all the newly uploaded images are broken.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Joe

    (@joewa1980)

    Same here. Also getting, “429 (Too Many Requests)” and “502 (Bad Gateway)”. Jetpack Photo is otherwise usually flawless.

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hello there – could you please post some site URLs here so that we can have a look? If you want it to remain private, you can also contact us via this contact form.

    If you choose to reach out directly, please include a link to this thread.

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello @joewa1980

    It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

    Hi @tamirat22 – the problem went away the same day so it looks like it was a temporary Jetpack Photon server issue.

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @joewa1980 –

    I’m glad to hear that this is working.

    I’m going to mark this thread as resolved. If you have additional questions about Jetpack in the future, feel free to open a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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