Newly converted multisite subdomains can't connect to database

PROGRESS!

Not helpful to me, however.

Are you thinking it is a DNS issue or a WP issue?

Server issues. or db issues (which we kinda went over).

Can you (I know) ask GD support to help you set up the wildcard subdomain properly?

Godaddy says they cannot help me.

“Server Concierge: Please note that your request falls outside our realm of support, as the virtual dedicated/dedicated server in your account is currently on our unmanaged support policy. These servers are sold with the understanding that the client will be able to administer their own server, which includes configuration of security and applications of the server. If you do not have server administration experience, it is strongly recommended that you hire a server administrator or purchase an assisted service plan. You can view our current support policy at the link listed below:”

Of course, I purchased this virtual dedicated server on Godaddy’s suggestion when I told them I needed to get Multisite working. If it is a Plesk issue, they should have suggested another configuration.

More details from exploring:

For my “webspace” I have two websites. The first one (not the one I’m trying to get multisite working on) resides in /httpdocs and the one I’m trying to get multisite resides in /MYDOMAINNAME.COM and is in all upper case.

The first one is a WP site that I have yet to actually begin working on.
Now I’ve realized that if I try to visit that site at https://www.firstsite.com it goes to firstsite.com domain (removes www) and then comes up with “Error establishing a database connection” – My guess is that with the wildcard configuration I have set up, it is confusing even that site.

In the directory that houses these two directories, there is the conf folder where I have a vhosts.conf file that says:

ServerAlias *.mydomain.com (with my real domain, of course)
it is a single line and there is no “.” after mydomain.com

Now I tried deleting the vhosts.conf file then rebooting apache and same problem.
Then I moved the vhosts.conf file into the website’s own conf directory. Same problem.

It seems to just not want to take direction at all from the vhosts.conf file no matter where it goes.

I’m thinking there is another directory it needs to be in due to the “web spaces” situation under Plesk.

I just called Godaddy and had them set me up another server with CPanel… ugh.

Any advice on moving a multisite?

Have you reviewed Moving_WordPress_Multisite?

Yes, esmi, I have… not a lot of detail there but after everything else I’ve had to do, it will probably be easy.

Since you’re just picking it up and moving it, you should be okay ?? The moving hassle comes if you’re trying to move from a subfolder to root.

Setup of WP Multisite and move went smoothly with CPanel. I’m not a huge fan of CPanel, give me old school any day but at least setting up wildcard subdomains, etc. went as it should.

Plesk sucks!

In the future, when you see anyone posting about this problem with Plesk, just tell them to stop right now and go with CPanel or any other option!

In Plesk’s defense… it’s really powerful. But yeah, it’s like using a backwards stone to do ‘simple’ things.