Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter Jon Schroeder

    (@jonschr)

    Screenshot below:

    https://grab.by/yRru

    Thanks for your feedback! Can you tell me the last error from Google Analytics -> General Settings -> Debugging Data?

    Thread Starter Jon Schroeder

    (@jonschr)

    Unfortunately, those pages aren’t loading for me either. Is there a file where that’s stored on the server?

    Yes, you should find related errors in your PHP error log. Have you tried to uninstall and re-install again?

    Thread Starter Jon Schroeder

    (@jonschr)

    Hmm. Actually, the three subpages are appearing; however, the General settings page is not.

    Thread Starter Jon Schroeder

    (@jonschr)

    My main error log doesn’t show any errors related to this plugin at all, actually. I’m getting one error that repeats, but it looks like it’s related to the stripe plugin I use to process payments on the site (glad to see that, I’ll have to look into it).

    Here’s a gist of the log, but I don’t think it will be helpful: https://gist.github.com/redfishbluefishmedia/3330a29fd30cd761994b

    check your PHP error log which is under the wp-admin folder

    Thread Starter Jon Schroeder

    (@jonschr)

    No errors in that one since May, and none related to this plugin. Sorry; wish I could be more helpful here!

    Have you tried to uninstall and reinstall it again? It’s strange, because the behavior clearly indicates a fatal error …

    Thread Starter Jon Schroeder

    (@jonschr)

    Do you mean deleting the files and downloading them again from the repo? I haven’t done that – until right now. I started to delete the files, then realized that for some reason, I also have Google Analyticator installed.

    I deactivated that, and it immediately fixed itself. My guess is that if you added any functions in the last update, one of them is using the same name as a function used by Google Analyticator. A very unlikely problem, but possible at least.

    In any event, the two plugins are quite similar, so no one should have the two both installed (I like yours better) – but it appears there’s a conflict.

    Yes it is, we both use GAPI library, and I switched to latest version!

    I use composer and force autoloading for PHP greater than 5.3.0 but that won’t solve the conflict if other plugins don’t do the same or the user has a lower PHP version.

    Thread Starter Jon Schroeder

    (@jonschr)

    Sounds like he doesn’t force autoloading then. I’m on php 5.3.27

    Thanks for your help; it’s much appreciated! I’m comfortable updating on the remainder of my sites, now – yours is one of the plugins I now install on every site I build. Thanks so much for your good work!

Viewing 12 replies - 1 through 12 (of 12 total)
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