Newest Update Brought Down Our Site

  • Resolved gormley

    (@gormley)


    7 years, 6 months ago

    Receiving HTTP ERROR 500 messages for every page and function associated with the WordPress system.

    Had to go in via FTP and remove FAQ plugin… Site started working again.

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  • Same here. Latest update (v1.5.34) resulted in WSOD. Had to disable the plugin via ftp to get the site back.

    Hi gorm and jay,

    We just tested this again and this doesn’t seem to be a global issue. We weren’t able to recreate it. It could be that not all the files downloaded when you tried to update the plugin. Try deleting the plugin files completely and then downloading and installing a fresh copy of the new version of the plugin.

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