New version useless

  • I’ve had this plugin for a few years now. Even had the paid license. Today I noticed a new version was available and I upgraded the plugin. After the installation I noticed that many important features were removed which were available in the previous version. Not even email notifications anymore!! My business depends on a stable ticket system. It is absolutely unacceptable to suddenly remove features!

    Do NOT use this plugin.

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  • Hi,

    As you are a paid user there is no need to purchase it again. You have to just upgrade your licenses without any extra fees. Please follow the procedure mentioned on our faq page here.

    If you have any issues regarding the new version please feel free to create a ticket on our site.

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