Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author edward_plainview

    (@edward_plainview)

    That’s … an interesting error. I remember having similar problems due to HTTPS-proxying but that bug was supposed to be fixed.

    Is your blog on a normal webserver without any weird caching?

    Thread Starter wdrescher

    (@wdrescher)

    Yes we are using Rackspace Cloud Sites and haven’t had any errors like this before with the 25 website we have… Actually I never seen this error before.

    When activate I can’t even get in to my admin area at all. I delete the folder in the plugins folder and the website comes back.

    We are doing a multisite for a radio station network and this is a make or break plugin right now for us to use WordPress.

    Plugin Author edward_plainview

    (@edward_plainview)

    There must be a logical explanation for this. Surely the webserver error logs have something to say?

    Are the database tables even being created?

    Thread Starter wdrescher

    (@wdrescher)

    Log files show nothing that I can see… I can grab it from WordPress plugin directory and as soon as I do that I get that server error. Then I manually go to the plugins area with the url and then activate it, then I get the server error. I then go to the plugin settings where it tries to load and hangs. The whole site goes slow as well.. Deactivate and we are golden…

    Odd…

    The Following DB was created

    3wp_broadcast_broadcastdata
    id
    blog_id
    post_id
    data

    Plugin Author edward_plainview

    (@edward_plainview)

    I’ve found a series of e-mails from another user with Rackspace.

    “We finally got some additional information from Rackspace. They ran a stack traces that shows that as soon as we try activate the plugin, we WordPress can no longer find the database. We are running a master-slave database configuration with replication in this environment but not in the environments where the plugin activates correctly.”

    The user had no problem enabling the plugin in a normal environment. We never did found out how to solve the problem, though.

    I’ve e-mail the user now to see if they managed to solve the problem somehow.

    Plugin Author edward_plainview

    (@edward_plainview)

    “Our problem turned out to be related to us using Rackspace Cloud Sites. We moved to Rackspace Cloud Servers where we control the configuration and it works fine. We never found out why it didn’t work with Cloud sites.”

    That’s as good as it’s gonna get, I’m afraid.

    Thread Starter wdrescher

    (@wdrescher)

    Thanks, not the answer I was hoping for but at least it is an answer. I applaud you for taking the time to help me out on this issue. Good to see some great plugin authors helping their users, thanks!

    Sadly we have to stick on cloud sites though… ??

    Plugin Author edward_plainview

    (@edward_plainview)

    Ok. Well, since the incompatability seems to be with the system and not Broadcast there isn’t much else to do but change systems.

    Marking as “resolved”, for lack of else.

Viewing 8 replies - 1 through 8 (of 8 total)
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