New Version: 3.1.3, New Developer

Hi Miquel, we have still not been able to replicate your error. However, we are still actively trying to determine what might be causing this so we can get a fix to you and your wonderful website.

This morning we launched 2 new versions with the second one being a bug fix for a problem we introduced. Please try and upgrade your plugin to v3.1.6 to see if that fixes your error.

You may also try contacting your webhost to see if they can find errors in your logs that might be due to a server setting.

I updated the plugin to version 3.1.6 and now I can see bar chart values when hovering the mouse pointer over them, that didn’t work previously. Thank you very much.

Regarding the error when accessing the CHARTS menu option in the Admin Panel, it’s still showing a Critical error when trying to access it. WordPress sent me a detail of the error:

′When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.7
Current theme: Tempera (version 1.7.2)
Current plugin: WP Business Intelligence (version 3.1.6)
PHP version 7.4.15

Error Details
=============
An error of type E_ERROR was caused in line 662 of the file /home2/opistobr/public_html/wp-content/plugins/wp-business-intelligence-lite/vendor/illuminate/database/Connection.php. Error message: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'opistobr_mUHqxI.wp_wpbi_grouped_bar_charts' doesn't exist in /home2/opistobr/public_html/wp-content/plugins/wp-business-intelligence-lite/vendor/illuminate/database/Connection.php:319
Stack trace:
#0 /home2/opistobr/public_html/wp-content/plugins/wp-business-intelligence-lite/vendor/illuminate/database/Connection.php(319): PDO->prepare('select * from ′...')
#1 /home2/opistobr/public_html/wp-content/plugins/wp-business-intelligence-lite/vendor/illuminate/database/Connection.php(655): Illuminate\Database\Connection->Illuminate\Database\{closure}(Object(Illuminate\Database\MySqlConnection), 'select * from ′...', Array)
#2 /home2/opistobr/public_html/wp-content/plugins/wp-business-intelligence-lite/vendor/illuminate/database/Connection.php(618): Illuminate\Database\Connection->runQueryCallback('select * from ′...', Array, Object(Closure))
#3 /home2/opistobr/public_html/wp-content/plugins/wp-business-intelligence-lite/vendor/illumina

This error mentions a missing table in the database:

• wp_wpbi_grouped_bar_charts

The only existing tables are these:

• wp_wpbi_bar_charts
• wp_wpbi_database_connections
• wp_wpbi_datatables
• wp_wpbi_phinx_log
• wp_wpbi_pie_charts
• wp_wpbi_queries3

Just released a new version with a bug fix for this issue. Please let me know how that works.

Guess you fixed it. Now I can edit the charts. Thank you very much !!

Super happy to hear this!

Would you mind taking a moment and leaving a review for our plugin here on WordPress?

Done !!